Why, When, and How to test your copy as a UX Writer Tests are your friend. Well, at least as a user experience writer. It’s the superpower behind what we write. Why As user experience writers, we take user characteristics; pain points; motivations; the context of use; and other factors into…

Why should it concern UX Writers? “A user journey is a timeline that displays the different reactions that the user has in the different phases of the product.” — Design Code It considers not only the steps that a user takes but also their feelings and pain points at each…

Rewriting copy to improve user experience Writing microcopy is the crux in our UX writing process where the result of all our research and hard work are put on screen. Our actions from creating user persona, to mapping the user journey, and so on, helps us to write effective microcopy. …

It’s all about personality In the previous post, I shared about user research — getting to know your users, the words they speak, the way they interact with your product and so on, in order to tailor your product copy to suit them and meet their needs. This week I’m…

The ‘why’ and ‘how’ of user research in UX writing Good user experience writing is backed by user research. For user experience writers, user research is about understanding your users: who they are, what they want to achieve with the product, what they say in relation to its use, how…

Using the user journey map to create empathetic UX writing Last week’s practice challenge was to work on your chosen UX writing project using a user journey template to create empathetic copy. How did it go? Well, I attempted it too. Here’s how I did mine on Miro:

How to write UX copy with empathy Mapping the user journey practice Last week, I shared how empathy in UX writing could be built by knowing people have different language levels; staying up-to-date with language trends; and being conscious of the tone your copy adopts. …

Overview Week 4 : Empathy in User Experience Week 5 : Writing with Empathy Week 4 : Empathy in User Experience What this post covers: How to build empathy as a designer Empathy in UX design & UX writing Why empathy is important to you as a UX Writer Week 4 Practice challenge Resource links for further…

Every profession has its tools and the UX Writer is no different. From drafting content to organizing and even fixing the content within a design, there are lots of amazing tools UX writers work with. Luckily for us all, these UX writing tools have already been compiled by some awesome…